Last Friday I attended the CARL-DIG program focused on providing quality reference service. While the two primary speakers focused on creating a solid, unified reference culture at your library and on how to make yourself available to students, the discussion focused mostly on IM, email, and other Web 2.0 reference topics. This was interesting and helpful as we continue to broaden our use of IM reference through Library H3lp and Pigeon.
I have also received some of the introductory materials for our Counting Opinions survey and will be meeting online with their representative tomorrow morning to begin my training and familiarizing myself with the program.
Wednesday, I will be taking part in a tele-conference entitled "Handling the Most Difficult Conversations with Today's College Students" along with the two Library Technicians who work with me. They had both requested further development in this, as well as other areas, and hopefully this will be a high quality conference experience.
Other than that, the library is preparing for the Holidays and I myself am excited for the break.
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1 comment:
Thank you Kate, Im always open to suggestions or experiences that you may have to share as well.
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